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What's the meaning behind Next Level Jewelry?
It's about going for it in life and daring to challenge the norm. At Next Level we're about living life with no regrets because on the other side of fear is freedom.
We designed our Jewelry to provide you with the subtle confidence to do exactly that.
The confidence to take bigger risks, to chase your dreams. to go up and talk to that girl... because when you look good, you feel good, and that confidence will bleed into everything you do in life.
Need help?
Frequently Asked Questions
Orders + Shipping
We will notify you by the contact method on file with all relevant shipping updates and tracking information once your order has been processed. This typically takes 1-3 days, not including weekends or holidays.
It depends on where you are. Orders are processed within 1-2 business days and deliver to your doorstep in 3-5 business days.
All orders qualify for FREE Shipping!
You can upgrade to two expedited shipping options for a fee during checkout
If you need to change or cancel your order, please contact us immediately via contact@nextleveljewelry.com.
Unfortunately, once your order has been processed, we are unable to make any changes or cancelations.
We can help you process a return or exchange if your order is fulfilled.
Please contact us via contact@nextleveljewelry.com so we can verify your correct address and process a replacement order for you.
RETURNS + EXCHANGES
Customer satisfaction is our number one priority. If for any reason you are dissatisfied, we will gladly issue a refund or exchange for items returned within 30 days of delivery. All returns and exchanges must go through our Returns Portal to be accepted. All returns must be accompanied by its original packaging and unaltered, unworn, and in resalable condition to qualify for a refund. Items received after 30 days will not be accepted for return or exchange.
To initiate a return or exchange, please visit our Returns Portal. If you need further assistance you can email our customer support team at contact@nextleveljewelry.com.
Please allow up to 7 business days from when we receive your return to process your refund/exchange.
Please allow up to 7 business days for your refund to appear back into your account.
We're so sure you'll love our products, we're willing to take all the risk.
We’ve spent countless hours developing and refining our products - we know you’ll love them. However, we understand this might be your first time buying from us. We want you to feel 100% comfortable in your purchase, so your order is covered in-full by our 12 Month Warranty.
If any damage or breakage occurs, we will send you a replacement. Please feel free to contact us at contact@nextleveljewelry.com with any questions!
Please note our warranty does not cover any lost or stolen items or jewelry that has been handled by third-party jewelers. Only items purchased directly from our website are covered by our warranty.